Play Smart, Stay in Control
At u7bd, responsible gaming is not an afterthought — it is built into every layer of the platform. We provide Bangladeshi players with practical tools, honest information, and direct access to support, so that gambling remains an enjoyable activity within safe, affordable boundaries.
Responsible Gaming Tools at u7bd
Every u7bd account comes with a full suite of player-protection tools, available at any time from your account settings. No waiting period, no phone call required.
Deposit Limits
Set a daily, weekly, or monthly deposit ceiling on your u7bd account. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but increasing them requires a 24-hour cooling period to prevent impulsive decisions.
Session Time Limits
Define how long you can stay logged in to your u7bd account per session. When your chosen time limit expires, you are automatically logged out and shown a responsible gaming message. This helps prevent long, unplanned gaming sessions driven by momentum rather than intent.
Time-Out (Short Break)
Take a short break from u7bd for 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is temporarily suspended — you cannot log in, deposit, or place bets. Marketing communications are also paused automatically for the duration.
Self-Exclusion
Request a self-exclusion period of 6 months, 1 year, 3 years, or permanent closure. During self-exclusion your account is fully suspended, all pending bonuses are forfeited, and your contact details are suppressed from all u7bd marketing. This cannot be reversed during the chosen period.
Loss Limits
Cap the amount you are willing to lose within a set timeframe — daily, weekly, or monthly. Once your loss limit is hit, u7bd will prevent further wagering activity for the remainder of the period, regardless of your account balance, protecting you from chasing losses.
Reality Check Reminders
Enable periodic pop-up reminders at intervals of 30, 60, or 90 minutes during active play. Each reminder displays your session duration and net win/loss so far, giving you a clear, objective snapshot of your activity to inform the decision of whether to continue or stop.
01 Age Restriction Policy
u7bd operates a strict 18+ age policy across all products and services on the platform. This is not merely a formality — it is a fundamental ethical commitment. Gambling can have serious financial and psychological consequences, and young people are particularly vulnerable to developing harmful habits. No person under the age of 18 is permitted to register, deposit, wager, or receive winnings on the u7bd platform under any circumstances.
Age Verification at Registration
Every new u7bd account holder is required to confirm at registration that they are aged 18 or above. This declaration alone is not sufficient for withdrawal eligibility. Before any withdrawal is processed, u7bd conducts a Know Your Customer (KYC) verification check that requires submission of a valid government-issued identity document — such as your Bangladesh National Identity Card (NID) or passport — confirming your date of birth. Accounts where the age verification check fails will be permanently closed and any funds returned in accordance with u7bd's account closure procedures.
Underage Account Detection
u7bd employs automated monitoring systems to detect behavioural patterns that may indicate an underage user. Where such indicators are flagged, the relevant account is immediately suspended pending investigation. If it is confirmed that a player is under 18, the account is closed without exception, all bets placed are voided, and deposits are returned to the original payment source. u7bd may also report the matter to relevant authorities as required.
02 Responsible Gaming Tools
All responsible gaming tools described in this policy are available free of charge to every registered u7bd account holder. They are accessible directly from the "Responsible Gaming" section within your account settings panel. You do not need to contact support to activate most of these tools — they are designed to be self-service, immediate, and frictionless so that players can act on a decision the moment they make it.
How to Access Your Tools
Log in to your u7bd account using your registered username and password.
Navigate to Account Settings using the profile menu in the top-right corner of the screen.
Select "Responsible Gaming" from the settings menu. All available tools are listed on this screen.
Choose your tool — deposit limit, loss limit, session timer, time-out, or self-exclusion — and follow the on-screen confirmation steps.
Your setting takes effect immediately. You will receive a confirmation notification to your registered email address.
If you encounter any difficulty accessing the responsible gaming tools within your account, or if you would prefer to speak with a member of the u7bd team to apply a restriction on your behalf, please contact customer support at [email protected] and we will assist you without delay.
03 Self-Exclusion Programme
Self-exclusion is the most comprehensive player-protection tool available on the u7bd platform. It allows you to take a significant, enforceable break from all gambling activity on u7bd for an extended period. Self-exclusion is appropriate when you feel that gambling is becoming difficult to control, when you want to take a serious step back, or when a shorter time-out is not sufficient for your needs.
Available Self-Exclusion Periods
| Period | Account Status | Can It Be Reversed Early? | Marketing Paused? |
|---|---|---|---|
| 6 Months | Fully suspended | No — must serve full period | Yes — immediately |
| 1 Year | Fully suspended | No — must serve full period | Yes — immediately |
| 3 Years | Fully suspended | No — must serve full period | Yes — immediately |
| Permanent | Account closed permanently | No — permanent closure | Yes — permanently removed |
What Happens During Self-Exclusion
- Your account is suspended immediately upon confirmation. You cannot log in, browse your account, deposit, withdraw, or place any bet.
- All active bonus balances and unredeemed free bets are forfeited and cannot be reclaimed upon return.
- Any pending withdrawal requests at the time of self-exclusion will be processed and returned to your nominated payment method.
- Your account details are suppressed from all promotional and marketing communications for the full duration of the exclusion period.
- At the end of a time-limited self-exclusion (6 months, 1 year, or 3 years), you may request reinstatement of your account by contacting support. A mandatory 24-hour cooling-off period applies before the account is reactivated.
04 Deposit & Wagering Limits
Deposit and wagering limits are among the most practical day-to-day tools for maintaining responsible gambling habits. By setting a budget before you start playing, rather than relying on willpower in the moment, you create a structural barrier against overspending.
Deposit Limit Options
u7bd allows you to set deposit limits across three timeframes:
- Daily deposit limit: The maximum amount you can deposit in a single calendar day (Bangladesh Standard Time, UTC+6).
- Weekly deposit limit: The maximum amount you can deposit across a rolling 7-day period.
- Monthly deposit limit: The maximum amount you can deposit across a rolling 30-day period.
Deposit limits can be denominated in Bangladeshi Taka (BDT) and apply across all payment methods including bKash, Nagad, Rocket, Upay, and bank card deposits. There is no minimum limit — you can set a limit as low as ৳500 per day if that reflects your personal budget.
Changing Your Deposit Limit
Reducing a deposit limit takes effect immediately. If you wish to increase an existing deposit limit, a mandatory 24-hour waiting period applies before the increase becomes active. This cooling-off period is intentional — it gives you time to reflect on the decision without the pressure of being in an active gaming session. The increase will not take effect if you cancel the request during the 24-hour window.
Loss Limits
In addition to deposit limits, u7bd offers loss limits that cap the net amount you can lose within a given period. If your net losses reach the limit you have set, further wagering is blocked for the remainder of that period. Loss limits operate on the same daily, weekly, and monthly timeframes as deposit limits, and the same cooling-off rules apply when increasing them.
Wager / Stake Limits
Players may also set a maximum individual bet size to prevent placing single high-stakes wagers that fall outside their comfort level. This is particularly useful for live in-play sports betting on cricket, football, and table tennis markets, where the pace of the action can lead to impulsive staking decisions.
05 Recognising Problem Gambling
Most people who gamble do so recreationally and within their means, but for some, gambling can develop into a pattern that causes real harm. Recognising the early warning signs — in yourself or in someone you know — is the first and most important step toward getting the right support. The following indicators are commonly associated with problem gambling.
Common Warning Signs — Ask Yourself Honestly
Chasing losses: Do you continue gambling after losing money in the hope of winning it back, rather than accepting the loss and stopping?
Gambling beyond your budget: Are you spending money on gambling that was set aside for rent, food, utilities, or other essential expenses?
Borrowing to gamble: Have you borrowed money from friends, family members, or financial institutions specifically to fund gambling activity?
Inability to stop: Do you find it very difficult to stop gambling once you have started, even when you intended to play for only a short time?
Concealing gambling activity: Are you hiding the amount of money or time you spend gambling from your partner, family, or close friends?
Gambling as an escape: Do you turn to gambling to cope with stress, anxiety, loneliness, boredom, or difficult emotions, rather than for entertainment?
Neglecting responsibilities: Is gambling causing you to miss work, neglect family responsibilities, or perform poorly in daily obligations?
Preoccupation with gambling: Do you find yourself constantly thinking about gambling — planning your next session, reliving past bets, or calculating how much you might win?
If you recognise two or more of these patterns in your own behaviour, it is a strong sign that gambling is no longer a recreational activity for you and that taking action now — before the situation escalates — is the right move. Please read the support resources section below.
06 Getting Help & Support
If you feel that gambling is becoming a problem — or if someone close to you is struggling with their gambling habits — support is available. Reaching out is a sign of strength, not weakness, and the earlier you seek help, the easier it is to regain control.
Contact u7bd Directly
The u7bd responsible gaming team is available to assist you in applying any account restriction, discussing your concerns in confidence, or escalating your case to a self-exclusion. You can reach us at any time by emailing [email protected] with the subject line "Responsible Gaming Support". We treat all responsible gaming communications as strictly confidential, and your request will be handled by a dedicated team member rather than a general support agent.
What to Say When You Contact Us
You do not need to have all the answers before you contact us. Simply telling us that you are concerned about your gambling behaviour is enough to start the process. We will guide you through the available options — whether that is setting a deposit limit, applying a time-out, or initiating a full self-exclusion — and we will not pressure you to continue playing.
Professional Counselling Resources
For players who need professional guidance beyond what a gaming platform can provide, we strongly recommend speaking with a qualified counsellor or mental health professional. In Bangladesh, mental health and addiction support services are available through hospitals, community health centres, and non-governmental organisations operating across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Your family doctor or a local hospital outpatient department can refer you to the appropriate service. Speaking openly to a trusted person in your life — a family member, a friend, or a religious leader — is also a meaningful first step.
07 Safer Gambling Tips
Responsible gambling is about making informed, deliberate choices every time you play. The following practical guidelines are designed to help u7bd players keep gambling enjoyable and within healthy boundaries.
- Set a budget before you play. Decide on a fixed amount you are comfortable losing before you start your session. Treat this as the cost of entertainment — like a cinema ticket or a meal out — and stick to it regardless of your results.
- Never chase losses. Losing is a natural part of gambling. Chasing a loss by increasing your stakes or playing longer than intended almost always leads to greater losses. Accept the result and stop when you reach your limit.
- Set a time limit. Decide in advance how long you will play and use u7bd's session time limit tool to enforce it. When the timer goes off, log out and do something else.
- Gamble only with money you can afford to lose. Never gamble with money intended for rent, food, utilities, loan repayments, or savings. Your financial security and that of your family always comes first.
- Take regular breaks. Step away from the screen during long sessions. Prolonged play reduces decision-making quality and increases the likelihood of impulsive bets.
- Do not gamble under the influence. Alcohol and certain medications impair judgement. Avoid gambling when your ability to make clear, rational decisions is compromised.
- Keep gambling in perspective. Gambling is one entertainment option among many. Do not let it crowd out other activities you enjoy, relationships you value, or responsibilities you carry.
- Use the tools available to you. u7bd's responsible gaming tools exist precisely for situations where sticking to your own rules feels difficult. There is no shame in using them — that is exactly what they are there for.
- Talk to someone. If gambling is causing stress or anxiety, talking to a trusted friend or family member can provide perspective and relief. You do not have to manage the situation alone.
08 Protecting Minors
Preventing access to gambling by people under the age of 18 is a responsibility that u7bd takes very seriously. While our age verification and account monitoring processes are designed to detect and prevent underage gambling at the platform level, we also recognise that parents and guardians have an important role to play in managing their household's access to online gambling services.
Advice for Parents and Guardians
- Do not share your u7bd login credentials with any other person, including your children or younger siblings.
- Log out of your u7bd account when you are not using it, particularly on shared devices such as family computers, tablets, or mobile phones.
- Consider using parental control software on shared devices to block access to online gambling websites. Many such tools are available free of charge and can be configured to restrict access to specific website categories.
- Have open, age-appropriate conversations with children and teenagers about the risks associated with gambling, including the financial and psychological harms it can cause.
- If you discover that a minor has accessed your u7bd account or has created their own account, contact us immediately at [email protected] so the account can be reviewed and secured.
Our Platform-Level Protections
u7bd does not knowingly market its services to individuals under the age of 18. Our advertising and promotional materials are targeted only at adults and do not use imagery, language, or themes designed to appeal to minors. All new account registrations include a mandatory age declaration, and KYC verification is required before any withdrawal is processed. Accounts that fail age verification are closed without exception.
Key Responsible Gaming Reminders
18+ strictly enforced. All players must be aged 18 or above. u7bd verifies age before processing any withdrawal.
Only gamble what you can afford to lose. Never use money earmarked for essential expenses like rent, food, or utilities.
Never chase losses. Accept that losing is part of gambling. Increasing your bets to recover losses is one of the most harmful patterns in problem gambling.
Set time limits. Decide before you start how long you will play. Use u7bd's session timer to log yourself out automatically when that time is up.
Talk about it. If gambling feels out of control, speak to someone you trust. Contact u7bd support or a professional counsellor without delay.
Self-exclusion is always available. You can request a u7bd self-exclusion at any time. It takes effect immediately and cannot be reversed during the chosen period.
Need Help or Want to Keep Exploring?
Our support team is available around the clock. You can also browse our FAQ for quick answers, review our Terms & Conditions, or head back to the homepage to explore u7bd's full range of sports and casino games.
18+ only. Gambling involves financial risk. Please gamble responsibly.